Leadership

Al King is the Chief Executive Officer at 360 Managed Services. With over 35 years of executive management experience in sales, marketing, and operations, Al founded 360 Managed Services, a managed services business, that represents over 150 combined years of proven experience and results in the areas of customer acquisition, retention, marketing, human resources, IT, call center management, and customer care and support.

His passion for people development and extraordinary ability to transform culture and teams into high performing contributors of sales, profits, and market shares through his consumer-centric methodology is refreshing when across many industries delivering a powerful customer experience is rare. Al has held numerous senior management positions throughout the utility, renewable energy, wireless, and textile industries. Most recently, he served as Chief Operating Officer-Chief Sales Officer for SunShare, a community solar development company. Prior to SunShare, Al was head of residential marketing for the US and Canada as well retail sales for Direct Energy. He also served as Vice President for Cricket Communications; Vice President of Sales, Distribution and Marketing with MetroPCS; and Vice President for Sprint / Nextel Partners.

Al’s prestigious career has been marked by developing and motivating high performing senior management, sales, operations, and marketing teams focused on customer service excellence with the ability to merge strategic vision and initiatives with tactical implementation and accountability to accelerate profitable results.

Al holds a Bachelor of Business Administration in Operational Management and a Master of Business Administration from American Continental University. Away from work, he enjoys fishing, golfing, archery, and hunting. He is also a highly decorated martial artist with a fifth-degree black belt in Taekwondo.

Rick Baughman is the Executive Vice President of Business Development of 360 Managed Services. With more than 25 years of senior executive management experience, Rick oversees new client development, client management and targeted vendor sales for 360 Managed Services and its subsidiaries. In this role he develops strategic sales plans that promote customer growth, revenue, and customer satisfaction for 360 Managed Service’s clients.

Prior to joining 360, Rick served as a turnaround agent in the start-up arena for over 22 years and held multiple senior executive roles in the Telecommunications Industry. Most recently Rick served as Senior Vice President of SunShare where he led all sales and commercial customer service and delivered 67% of all community solar sold in the US in 2016. Prior to his role at SunShare, he was the Regional General Manager for Cricket Communications, directing all sales, marketing, and operations in the $260+ million Houston Texas/East Louisiana markets, and leading the company’s efforts to enroll more than 500,000 subscribers.

Rick has a Bachelor of Arts in Business Administration from Hanover College. Away from work, Rick enjoys spending his time with his fiancée, Colby. They both enjoy golf and love time with family and friends